Privacy Policy
Last updated: 22 May 2026
Aircon Service Pro Ipoh ("we", "us" or "our") respects your privacy. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, including:
- Your name and contact details, such as phone number and email address
- Your service address and the aircond service you are enquiring about
- Messages and communication history with our team
- Basic website usage data collected through cookies and analytics
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Schedule and carry out aircond services at your property
- Contact you about your booking, warranty or follow-up service
- Improve our website and the service we provide
3. Information Sharing
We do not sell your personal information. We only share information where it is necessary to deliver our service, such as with team members carrying out your job, or where we are required to do so by law.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. No method of transmission over the internet is fully secure, but we work to keep your data safe.
5. Your Rights
You may contact us at any time to:
- Ask what personal information we hold about you
- Request a correction to inaccurate information
- Request that we delete your information
- Opt out of any marketing messages
6. Cookies
Our website uses cookies and similar technologies to help the site function and to understand how it is used. You can set your browser to refuse cookies, though some parts of the site may not work as intended.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: 012-12346789
- Email: info@aircondserviceipoh.my
- Address: Ipoh, Perak, Malaysia